Privacy Policy

MSM Commercial Holdings Pty Ltd (ABN 97 697 740 784, ACN 697 740 784) ("we", "us", "our") is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act. This Privacy Policy describes how we manage personal information in connection with our website at msmcommercialholdingspty.site and our commercial activities.

1. What Personal Information We Collect

We may collect the following categories of personal information:

• Name and contact details (email address, company name, job title)
• Correspondence and enquiry content submitted via our contact form or email
• Business and financial information provided in connection with investment or commercial enquiries
• Technical data collected automatically when you visit our website, including IP address, browser type, operating system, referring URL, pages visited, and time and date of access
• Cookie identifiers and session data (see Section 6 below)

We do not collect sensitive information (as defined in the Privacy Act 1988) unless you voluntarily provide it and we have a lawful reason to collect it.

2. How We Collect Personal Information

We collect personal information:

• Directly from you when you complete our website contact form or send us an email enquiry
• When you communicate with us by email or other correspondence
• Automatically through cookies and standard web server logs when you access our website
• From publicly available sources, including business registers and company records, in connection with commercial due diligence

Where practicable, we collect personal information directly from the individual to whom it relates (APP 3).

3. Why We Collect Personal Information

We collect and use personal information for the following primary purposes:

• Responding to your enquiries and communicating with you about our services
• Evaluating and progressing commercial investment, property, or joint venture opportunities
• Managing ongoing commercial relationships and contractual obligations
• Complying with our legal and regulatory obligations under Australian law
• Improving our website and understanding how it is used

We will not use or disclose your personal information for a secondary purpose unless you have consented or an exception under the APPs applies (APP 6).

4. Disclosure of Personal Information

We may disclose personal information to:

• Legal, financial, or commercial advisers engaged by us in connection with a transaction or enquiry
• Government bodies or regulators where required by law (e.g., the Australian Taxation Office, ASIC)
• Third-party service providers who assist us in operating our website or business (bound by appropriate confidentiality obligations)

We do not sell, rent, or trade personal information to third parties for marketing purposes.

We do not disclose personal information to overseas recipients unless we are satisfied that the recipient is subject to privacy protections substantially similar to the APPs, or you have consented (APP 8).

5. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure (APP 11). These steps include:

• Limiting access to personal information to authorised personnel only
• Using secure email communication practices
• Maintaining this website on infrastructure with appropriate security controls

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your personal information.

6. Cookies and Website Analytics

Our website may use cookies — small text files placed on your browser — to support basic website functionality and understand visitor behaviour. Cookies we may use include:

• Session cookies: temporary cookies that expire when you close your browser, used to maintain your session while navigating the site
• Analytics cookies: used to collect aggregated, anonymised data about how visitors use our site

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some website features. We do not use cookies to collect personal information beyond what is described here.

7. Access and Correction

Under APP 12 and APP 13, you have the right to request access to personal information we hold about you, and to request its correction if it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make such a request, contact us using the details in Section 9. We will respond within a reasonable period (generally within 30 days) and may ask you to verify your identity before providing access.

We will not charge a fee for making an access or correction request, but may charge a reasonable fee for providing access where permitted by law.

8. Complaints

If you believe we have handled your personal information in a manner that does not comply with the Privacy Act 1988 or the APPs, you may lodge a complaint with us using the contact details in Section 9. We will investigate your complaint and respond in writing within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

For all privacy-related enquiries, access requests, corrections, or complaints, please contact:

• MSM Commercial Holdings Pty Ltd
• ABN 97 697 740 784 • ACN 697 740 784
• Western Australia 6714, Australia
• Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we provide. The current version will always be published on our website at msmcommercialholdingspty.site/privacy.html. We encourage you to review this policy periodically. Continued use of our website after any update constitutes acceptance of the revised policy.